Your Final interview

YOU MADE IT TO FINAL INTERVIEW

Your heart beats fast – You have just been given news by the recruiters that you have now reached the Final Interview to become Cabin Crew. Getting news of the Final Interview of Emirates, Etihad or Qatar is an amazing achievement. 

We can help you ace your final interview with Qatar. We conduct practice sessions on Zoom video across the world, and prepare you for what will be the most important day of your life. Invest in our preparatory sessions to increase your chances of getting that golden call. You will be trained on body language and verbal skills, the art of organising and presenting your answers and role play with model scripted answers from your own CV.

PREPARATION IS KEY

Think of it this way. You wouldn’t have got to this final interview stage if the recruiter didn’t really like your initial Hirevue digital interview.

We can help you ace your final interview with Qatar. We conduct practice sessions on Zoom video across the world, and prepare you for what will be the most important day of your life. Invest in our preparatory sessions to increase your chances of getting that golden call. You will be trained on body language and verbal skills, the art of organising and presenting your answers and role play with model scripted answers from your own CV.

behavioural style questions

Your cabin crew web based final interview at Emirates, Etihad or Qatar is going to be made up of behavioural questions.

Their web based final interview questions will test whether you have the necessary attributes to be an effective member of their cabin crew by asking you for real world examples from your own expereince.  The answer you give should prove you possess these skills.

This is the time to prepare a list of your skills and qualities with good examples.  The recruiter is simply ticking off items from her shopping list during your final interview.  If she ticks off enough attributes you stand a good chance of getting your golden call.

Most recruiters want to see you perform well so they will put you at ease and create a welcoming and relaxed atmosphere.

We conduct practice sessions and prepare you for what will be the most important day of your life. Invest in our preparatory sessions to increase your chances of getting that golden call and live your dreams.

Final Interview 2

be specific - use the star technique

The recruiter’s questions will often ask for an example of when you’ve done something to prove you possess the necessary skills.  For example: “Tell me about a time you provided exceptional customer service” or “tell me about a time you worked as a team to resolve a problem”.  These questions require you to illustrate:

• The situation? “S”

• What did you do to help (The task) “T” ?

• What did you do exactly (The action) “A”?

• How did the situation end (The result) “R”?

S – Situation

Think of this section as ‘setting the scene’.

Provide the interviewer with a bit of background about the question, and give them some context. Try and be specific, and include names and dates wherever appropriate to help add credibility.

T – Task

Build on the background you’ve given, and outline the task at hand.

Specifically, how did the situation relate to you? And what were the major tasks you needed to undertake to resolve it? Include how important or difficult the situation was to overcome, as well as any constraints you came up against. Capture the recruiter’s imagination with a story that they can relate to.  Paint a vivid picture of what happened and describe in detail what you did.

A – Approach 

Translation: what did you actually do to resolve the situation?

Outline the steps you took to ensure a successful outcome, without being tempted to take all the credit. The key to effectively incorporating the ‘approach’ part of your answer is to identify what skills the interviewer really wants to see, and reinforce them throughout.

R – Result

Finally, it’s time for the pay-off.

What was the outcome of the situation? Remember, everyone loves a happy ending, and recruiters are no different. Make your happy ending quantifiable, and you’ll really have nailed your answer.

Final thoughts

Impressing at a competency-based interview is all about the way you tell your story, so it’s particularly important to prepare for this sort of interview. Put some concrete, quantifiable details down on paper, which could fit a range of situations.

Don’t shy away from including a bit of adversity or failure. It humanises you and helps convince the listener of your sincerity. All jobs involve difficulties. The interview is trying to figure out how you’ll handle them.

A final word of wisdom about STAR: as a structured system, it can help guide your answers and calm your nerves, but don’t follow it too rigidly – you’re not a robot. Make sure your responses flow naturally, from one point to the next.

So keep it natural, conversational and concise, and this acronym will be your new best friend at your next interview.

THE RECRUITER INTERRUPTS YOU CONSTANTLY

During the interview, the recruiter might interrupt you or ask a more probing questions.  They’re not trying to put you off and do not see this as a sign that you’re not performing well.  This is just a way to guide you in the right direction.  Listen carefully to what they are asking and consider the Cabin Crew qualities that you still need to cover.

I emphasise again that preparation is key. Focus on your attributes and use keywords as appropriate even if your course is now deviated slightly by the recruiters questions causing you to change your course.

We conduct practice sessions and prepare you for what will be the most important day of your life. Invest in our preparatory sessions to increase your chances of getting that golden call and live your dreams.

create a list of good examples now

Start thinking about your examples.  Make a list of examples from your current work experience that will verify you have the necessary qualities (for a full list of Cabin Crew qualities - see their job description).  You don’t need to go into detail – just enough so you can quickly recall what the example is about. 

For some ‘qualities’ you might want to think about a couple of examples.  Recruiters can ask several questions about core attributes like customer service and team working skills at different stages of the recruitment process.  You’ll be expected to have different example each time.

You might only be able to think of one example for some skills.  This is fine but just make sure you have an example for every skill.  And no, you probably won’t be asked a question for every skill.

Create a good impression for the recruiter. Show you warm up to her, you are welcoming, calm and good natured.  Present yourself in a way that will put the recruiter at ease.  It works two ways. Let your personality shine through.

Slow down and think carefully before you speak. Honestly you are in control of time, never feel that you have to rush through your answers. You only live to regret if you thought that way. Try asking the recruiter to repeat the question or even repeat the question back to the recruiter yourself (showing active listening skills at the same time).  The idea is to get just enough time to think of the right example from your list.

Throughout the interview keep a check on your body language and posture.  Sit upright, don’t cross your legs or arms and whatever you do, don’t fidget.  Do your best to maintain eye contact. Smile after each sentence.

We conduct practice sessions and prepare you for what will be the most important day of your life. Invest in our preparatory sessions to increase your chances of getting that golden call and live your dreams.

FOR ANYONE WHO BOOK 2 OF OUR INTERVIEW SESSIONS WILL ALSO GET COMPLIMENTARY ACCESS TO OUR INTERVIEW TECHNIQUES PORTAL. THE SECRETS USED BY OUR FIRST TIME PASSES ARE ALL REVEALED IN THIS PORTAL.

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