Emirates Cabin Crew - New variation of the requirements expected for the new cabin crew role
Emirates have re-drafted the Emirates cabin crew job requirements. In light of this, all of you MUST review your CV to ensure you match your own skills to these new requirements that they have come up with.
Please do not just list these qualities under the SKILLS section - that is spamming the Taleos HR system. It's never about repeating keywords, it's your work evidence that they are after.
They want to see what we call in HR - "Evidenced based experience that you have indeed acquired these skills".
If necessary, please re-write your experience and achievements to show a blended approach to these new skills that they now require for the 2022 open days and assessment days. I am certainly doing just this for those of you that have approached me for a CV rewrite.
Below: The new Emirates Cabin Crew job description sourced from the Emirates Group Careers website that shows the job requirements have changed.
A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew.
As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support.
Being a member of the cabin crew is so much more than a service role – safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai.
Here are some other things we look for in our cabin crew:
You’ve had more than a year’s experience in hospitality/customer service
You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
Your minimum qualification is high school graduate (Grade 12)
You need to be fluent in written and spoken English (ability to speak another language is an advantage)
You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types
No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics)
As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE's employment visa requirements
Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality – professional, empathetic, progressive, visionary and cosmopolitan.